Refilwe Mahlangu

The verification matrix

Each line was checked in person. Dates shown are the last check on record.

• Current hygiene certificate

  A local authority certificate, renewed within the last twelve months.

  2026-07-14

• Tools sterilised between clients

  Combs, clips and shears go through a hospital-grade sterilant, not just a rinse.

  2026-07-14

• Fibre is declared

  Any extension fibre used is named and traceable — never unlabelled or recycled hair.

  2026-07-14

• Tension checked at the root

  Every install ends with a scalp and edge tension check before you leave the chair.

  2026-07-14

• Patch test before first service

  New clients are tested for reaction before any chemical or adhesive is applied.

  2026-07-14

• Consultation before styling

  A real conversation about your state, history and limits — before the comb touches your head.

  2026-07-14

• Written aftercare

  You leave with written takedown timing, wash rhythm and what to watch for.

  2026-07-14

• Complaint log and remedy policy

  Complaints are recorded, and there is a stated way to fix a bad outcome.

  2026-07-14

Services

• Box braids (shoulder)

  Protective install · 5 hrs

  R450

• Takedown & detangle

  Takedown & cleanse · 90 min

  R150

• Dusting trim

  Detangle & trim · 30 min

  R80

Compliance log

Every audit, spot visit and complaint, in order. Nothing is deleted.

1. Spot visit

   action required2026-07-14

   Comb tray not sterilised between two clients. Corrected on site and re-checked in 30 minutes.

   Checked by Vetting desk

2. Hygiene audit

   pass2025-11-19

   Certificate current. Sterilant changed same day, logbook signed.

   Checked by Vetting desk